CANCELLATION POLICY, REFUNDS & PAYMENT TERMS:

PAYMENT AND BOOKING TERMS: If your booking date is within 14 days of your reservation date, full payment is due at the time of booking. If your booking date is over 14 days from the reservation date, 50% deposit is due at the time of booking, and the balance is due 14 days from the reservation date. If the balance is not made at the due date, your reservation may be cancelled without notice. To pay the balance of your reservation, use the link in your reservation confirmation email or call us to make a payment at 814-594-6232. To receive another copy of your reservation confirmation email, please call or email us at booking@riverviewcampsites.com.

Acceptable payments are Credit Card, Debit Card, or Camp Credit. NO Cash accepted. All reservations must be made online or by calling 814-594-6232. Campground staff, management, and hosts will NEVER accept cash payment on-site for reservations, including same-day reservations. To make a reservation on-site, please call our off-site office at 814-594-6232 to complete a reservation and have a site assigned to you. 

CANCELLATION AND REFUND TERMS:

All cancellations are subject to a $20 cancellation fee. The remaining balance of the deposit or full payment for the site can be refunded or used as a credit for a future stay. If original payment has been made from Camp Credit, refunds will only return to your Camp Credit account. Once a balance becomes Camp Credit, it is non-refundable, non-transferrable, and will not expire. No refunds are given past the reservation start date. 

There is NO refund or Camp Credit transfer if you are cancelling on the date of your reservation, or if you do not arrive for your reservation. NO refunds are given on or after the reservation date.

Camping is an outdoor activity – NO cancellations after the reservation start date are issued refunds due to whims of nature.

There are no refunds given for no shows, early departures, or inclement weather.

To cancel your reservation, please open your reservation confirmation email and use the Order Details link to cancel online OR call Riverview Campsites at 814-594-6232.

More info about cancelling online: Reservations can only be cancelled online if the reservation was paid for using a single card and that card is valid at the time of cancellation. If you are within the refund window and cancel online, your balance minus the cancellation fee will be automatically refunded to the card on file. If the card used at the time of reservation is not active and you are within the refund window, please call us and we will refund your payment to a different card. You may only cancel online on or before your arrival date. 

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